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Team Lead - Production
Altona, Melbourne VIC

Marley Spoon is bringing delightful, market fresh and easy cooking back to the people. Our chefs create inspiring and mouthwatering recipes every week. Our customers select what they would like to cook and we deliver the recipes and all the ingredients they need. We use technology to reinvent the food supply chain while reducing unethical food waste and directly connecting consumers with quality producers. In order to achieve this, we are solving challenging problems in taste profiling, behaviour prediction and real-time logistics.

But in the end it's simple: We started Marley Spoon because we love cooking and we love eating.


Job Summary:

Member of Warehouse Management Team and responsible for specific processes, resources and operational overview within the Warehouse (operations and / or administration). You will be directly managing our growing production team.


Key Objectives:

  • Responsible for planning of labor against workload

  • Directly motivating and coaching of team leaders and warehouse-employees

  • Communication of management information via department meetings etc.

  • Responsible for organising warehouse personnel and optimising warehouse process and efficiency

  • Coordination with other operational departments

  • Employee satisfaction

  • Ensuring a quality customer/consumer experience via quality/optimisation of operational and administrative process

This is you:

  • Has the ability to foster a culture of engagement with a focus on result generation, continuous improvements and health & safety.

  • Able to understand his/her role in integrated warehouse solution and organisational awareness

  • Customer focus (you and your team are the champions of our product, the ones who physically work with it and who have the chance to put soul and quality in it.

  • Collaboration (Marley Spoon has a network of warehouses and we foster a culture of best practices and benchmarking globally)

  • An eye for detail and highest standard of quality! (Only satisfied customers are returning customers and share their positive Marley Spoon experience)

Minimum Qualifications:

  • A minimum of 1-2 years experience working in a warehouse / manufacturing / food processing environment ideally with some previous supervisory experience

  • Must be able to start overnight or early morning hours as start times vary

  • Must be work a flexible schedule / cover various shifts that include overnights, early mornings, weekends (Saturday and Sunday), and holidays

  • Comfortable and able to work overtime based on business needs

  • Able to speak, write, read and interpret information in English as well as perform basic math skills

  • Must be accurate and thorough while following policies and procedures.

  • Must be comfortable in cold warehouse/production environment.

  • Ability to lead, motivate, and mentor large teams of hourly associates, as well as work with management to hold associates  accountable for attendance, productivity accuracy and completion of their work

  • Strong communication and leadership skills

  • Strong accountability, consistency and follow-through skills

  • Ability to work effectively with a wide array of fulfilment centre personnel ranging from hourly employees to senior management

  • Able to work independently and use critical thinking to solve problems and find solutions as needed

Preferred Qualifications:

  • Prior experience with Microsoft Office and Google Drive

  • Knowledge of departmental production processes, materials  and sanitation techniques

  • 18 months experience working in a warehouse / manufacturing / food processing environment, ideally with some previous supervisory experience

  • Experience in a related field a plus

  • Prior experience in food safety management is a plus 

What we offer: ­

  • The biggest remaining untapped opportunity in e­commerce ­

  • A young, dynamic team with high ambitions ­

  • An environment where every opinion counts ­ A fast growing company
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